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Subscription Terms

How paid plans, trials, billing, and cancellations work.

Legal hub·Effective 24 April 2026

On this page

  • Plans and pricing
  • Billing and renewal
  • Cancellation and refunds

Plans and pricing

Paid features, prices, and plan limits are shown on our pricing page at the time you subscribe. We may change future pricing with notice before your next renewal.

This document is effective from 24 April 2026. We may update it from time to time. When we make material changes, we will post the updated version on our website and, where appropriate, notify account holders.

Billing and renewal

  • Subscriptions renew automatically until you cancel in accordance with the process shown at purchase.
  • Charges are processed by our payment provider. You are responsible for applicable taxes where required.
  • Failed payments may suspend paid features after reasonable notice.

Cancellation and refunds

You may cancel renewal through the account or store instructions provided at checkout. Cancellation stops future charges; it does not automatically delete your data.

Refund eligibility depends on the offer you purchased and applicable consumer laws. Contact support with your receipt if you believe a charge is incorrect.

Questions about this document? Email team@duogrowly.com with your account email and a short description. We aim to respond within a few business days.

More policies

  • Privacy Policy
  • Terms and Conditions
  • Website Terms of Use
  • Parent and Child Account Terms
  • View all policies

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